To our valued clients

True to its commitment to a policy of full public disclosure of all its transactions and desire to deliver fast and efficient service to the students during the new normal, the Polytechnic University of the Philippines is launching the ONLINE STUDENT SUPPORT SERVICES CENTER (OSSSAC) – the University’s frontline service dedicated to answer queries and reports of the students concerning admission, enrollment, library processes, etc.  

All information regarding the services offered by University offices is now made accessible online.

If you have additional or specific concerns not addressed in the OSSSAC FAQs, just send an email to Online Student Support Service Action Center [osssac@pup.edu.ph] and your concern will be immediately attended to by OSSAC Task Force composed of trained personnel who will operate on a 12-hour work schedule from 7:00 am to 7:00 pm, Monday to Friday.

Knowledgebase

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How to request Transcript of Records?

Category: Alumni Relations and Career Development Office

How do I apply for an Official Transcript of Records, Diploma, and other documents?

Category: Office of the University Registrar

Admissions to PUP

Category: Office of the University Registrar

Applying Online

Category: Office of the University Registrar

Transferring to PUP

Category: Office of the University Registrar

How do I pay for the requested Official Transcript of Records, Diploma, and other documents?

Category: Office of the University Registrar

Printer Troubleshooting

Category: Computer, Device, and Printers Troubleshooting

Keyboard/mouse does not work

Category: Computer, Device, and Printers Troubleshooting

Non-system disk or disk error at boot

Category: Computer, Device, and Printers Troubleshooting

Nothing appears on the monitor

Category: Computer, Device, and Printers Troubleshooting

My computer doesn't power up

Category: Computer, Device, and Printers Troubleshooting

My computer freezes or is behaving strangely

Category: Computer, Device, and Printers Troubleshooting